Terms of Service

These Terms of Service ("Terms") govern your use of the website at https://www.tagnetica.co.uk and mobile applications published by TAGNETICA LTD ("Tagnetica", "we", "us", or "our"), including Site Auditor Professional (the "App"). By using our services, you agree to these Terms.

1. Licence to use the App

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, for your personal or internal business purposes.

You must not:

• Reverse engineer, decompile, or attempt to extract source code from the App
• Copy, modify, or distribute the App except as permitted by applicable law
• Use the App for unlawful purposes or to infringe third-party rights
• Circumvent subscription, authentication, or security measures

2. Subscriptions and payments

Certain features (such as Cloud Share) require a paid subscription purchased through Google Play. Subscriptions are billed and managed by Google under Google Play's terms. Refunds are handled in accordance with Google Play policies. We do not store your payment card details.

Subscription entitlements are tied to your Google account and validated server-side. If your subscription lapses, premium features (including active share links) may be disabled immediately.

3. Your content

You retain ownership of content you create in the App (projects, photos, reports). By enabling Cloud Share, you grant us a limited licence to host, process, and display that content solely to provide the sharing and sync service to you and recipients you authorise.

You are responsible for ensuring you have the right to capture, store, and share any images or data you upload, including compliance with site access rules and privacy obligations to third parties.

4. Cloud Share and shared reports

When you publish an online report, anyone with the link (and optional password, if set) may view the shared content. You are responsible for how you distribute share links. We are not liable for unauthorised access resulting from links you share.

5. Availability and changes

We aim to provide reliable services but do not guarantee uninterrupted availability. We may update, suspend, or discontinue features with reasonable notice where practicable. The App may require periodic updates for compatibility and security.

6. Disclaimer

The App and website are provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose or non-infringement. Professional auditing and reporting decisions remain your responsibility.

7. Limitation of liability

To the fullest extent permitted by law, TAGNETICA LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the App or website. Our total liability for any claim shall not exceed the amount you paid us in the twelve months preceding the claim, or £100, whichever is greater.

Nothing in these Terms excludes liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence or fraud.

8. Termination

You may stop using the App at any time. We may suspend or terminate access if you breach these Terms. Upon termination, your licence to use the App ends. Provisions that by nature should survive (including liability limitations and governing law) will continue to apply.

9. Privacy

Our collection and use of personal data is described in our Privacy Policy. To request account deletion, see our Delete Account page.

10. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, except where mandatory consumer protection laws in your country of residence provide otherwise.

11. Contact

Questions about these Terms: dev-team@tagnetica.co.uk
TAGNETICA LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom